Support

Last updated 18 October 2026

Questions, problems or ideas? Write to support@clapd.app. Say which phone you use, and what you tapped and saw. A screenshot helps.

Common questions

How do I move my closet to a new phone?

Sign in on your old phone first (Profile → Back up your closet). Then install Ezfit on the new phone and sign in with the same Apple, Google or email account. Your closet, looks, calendar and backed-up photos come back.

Why does a feature ask me to sign in?

Photo scans, Your colors, the stylist, Restyle ideas and Resell listings use AI, which costs money for each request, so they need an account. Everything else works without one, including up to 10 of your own pieces.

What’s sent to the AI?

Only what each feature needs, and only after you say yes the first time. The privacy policy lists it feature by feature. You can turn the permission off under Profile → AI permission.

An AI answer was offensive or wrong

Tap Report under it. We read every report.

I hit a daily limit

Each AI feature has a daily limit, counted over the last 24 hours. The message says when you can try again.

Where are my piece photos?

On your phone, and in your account’s private backup if Back up photos is on in your profile. Turning it off and choosing Remove deletes the backed-up copies.

How do I delete my account?

Profile → Delete account. Without the app, see Delete your account.

Privacy

For questions about your data, see the privacy policy or write to support@clapd.app.